Removing your credit card is super easy through our mobile app.
First, make sure you have the most recent update for the mobile app.
- Once that's confirmed, just head over to "My Account".
- Select "Payment Method".
- You will see the card(s) you have on file and can select the card you would like to remove.
- When you click into the card, you will have the option to delete the card.
Please note - if you have an upcoming appointment scheduled with a Professional who requires credit cards, you will not be able to remove your credit card information.
If you have tried the above steps, and do not have upcoming appointments, and are not able to remove your card, please send us a note at firstname.lastname@example.org