We've received an overwhelming demand from clients to offer a contactless payment method. Luckily, StyleSeat's Touchless Payment feature offers a seamless experience for both Pros and clients! With Touchless Payments, your clients can get what they want while you provide a quick, safe, and easy way to check them out.
With online payments, you can charge clients without the exchange of credit cards, cash, or checks. Clients can pay directly from their phones for a safe and easy checkout experience. This option gives your clients the ability to decide how they prefer to pay.
How It Works:
- Clients can set their preferences for AutoPay during the booking process. After your client clicks “Book Now” a message will appear asking them if they would like to “TURN ON AUTOPAY”. Your client is free to close the message and waive the prompt or opt-in if they prefer.
- After your client opts into Touchless Payments, you will receive a notification in your account.
- A note indicating the appointment was opted into Touchless Payments by your client will also appear in the appointment details.
Your clients can manage this setting from their account and turn off Touchless Payments anytime before their appointment by:
- Updating this setting from inside of their account under "My Appointments" and by clicking on "Manage Payments"
- Using the link sent through SMS after appointment confirmation to enable or disable this feature directly from their phone
Important Things To Note:
- Touchless Payments enables automatic checkout for your client for a quick and contactless checkout experience.
- If you need to add product sales or update the service they booked before checkout, you can edit the appointment in the appointment details.
- Your money will be deposited directly to our bank by the next business day. Or, you can choose to get paid instantly by making an Instant Deposit.
- With our latest reporting tool, you can view your past earnings by day, week, month, and year to see how your business is performing over time. Compare your total revenue, tips, fees, and historical data for complete insight into your revenue patterns. Learn more
- Speed up checkout and ramp up sales: with a streamlined payment system, you eliminate the number of steps it takes to process a transaction. Faster transaction times allow you to operate more efficiently and dedicate more attention to other important aspects of your business. Fun fact - clients who pay through StyleSeat tip 40% more on average.
- Increased customer satisfaction: Over 70% of clients have requested a contact-free checkout option on our site. By allowing clients to opt into Touchless payments, you are demonstrating a desire to keep up with the latest technology and that you are sensitive to your customers’ changing needs.
- Less physical interaction and spread of bacteria: When it comes to servicing your clients, balancing new safety tips and procedures will require a shift in salon culture — including checkout. By using the contactless payment method, you don’t have to handle a customer’s card or accept cash they have touched. The same benefit applies to your customer, reducing the concern of spreading germs during transactions.
If you have additional questions, please email firstname.lastname@example.org seven days a week between 9 am - 4 pm PST.